Call That Girl's Remote Support Show #4 – Prepay Tickets And How Awesome They Are

Direct MP3 Download: Call That Girl's Remote Support Show #4 – Prepay Tickets And How Awesome They Are


Lisa Hendrickson shares years of experience about remote support, from software issues and fixes to handling of customers

Ep 4 Prepay Tickets And How Awesome They Are

2013 Review

  • New Marketing Assistant

◦ I recommend hiring a Marketing Assistant.

◦ Social Media, Blogging, News Letters…

2014 Focus

  • Traditional Marketing/advertising doesn’t work for remote support
  • Non Traditional Marketing for remote support
  • Are you ready to grow your business?

Fan Mail

  • A Remote Support Technician must be knowledgeable in many things

Weekly Updates

  • You need to support lots of different software
  • New computer setup call
  • Windows 8 update causing refresh
  • Passwords
  • Clients who are worried about the bill before starting to troubleshoot
  • Client got call from “Windows Support Team”
  • Quick Question Calls
  • Office 2010 free trials

Prepay Tickets and How Awesome They Are

  • A Prepay Ticket is a 2, 4 or 8 hour block of time
  • How to sell
  • Constant income generation
  • Promotions

Tips:

  • New to Remote Support?

Next week:

Products and Services to Sell

Website:  callthatgirl.biz

http://www.youtube.com/callthatgirl

https://www.facebook.com/callthatgirlhelpdesk

http://www.linkedin.com/in/callthatgirl

******************

lisa@callthatgirl.biz

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