Corey Knapp from New York is today’s guest to talk about being a successful blind computer tech. Corey talks about some of the tools he uses, jobs he’s done, and how he has mastered his skills. He discusses creating automatic installation discs with switches to silently install the Windows OS with all additional applications need to produce a user ready computer.
Eric ArduiniSiliconWrench.com is guest hosting during the month of January.
Discussion Topics:
How does he respond to a customer call
His does not provide remote support due to limitations of the screen readers he uses
He uses an open source portable usb based screen reader-- NVDA (NonVisual Desktop Access )
How his screen reader works and the differences between portable the version and the full desktop versions
Registry editor that works with screen reader
He diagnoses 80% of problems without assistance
Can build a computer from scratch in about two hours
Producing automated silent installation discs
USB program that speaks what is happening on boot-up
Always backs up machine before he begins with DriveSnapshot-- it is portable and works while Windows is running.
Generates an up-front report of hardware and software configuration of each customer computer with SIW (System Information for Windows) Portable that gives detailed report of what is in the machine with serial numbers, etc. Not free but worth it.
